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FAQ

 

Answers to commonly asked questions·

Receptionist with his dog

· Most Common Questions and Answers

In an effort to explain how the Eduvet™ training works, we have tried to answer all possible questions here. In the highly unlikely event you have a question which is not answered here, please contact us.

 

Who can enroll for Eduvet™ training?

What do I need to do to start?

What are the minimum requirements?

What books do I get with this course?

How soon can I start the course?

How does training work?

How long will a module take me?

How long will it take me to complete all the modules toward my certificate?

What happens when I have completed all the modules?

Do I have to take training in chronological order?

Do I have to take time off from work for training?

Who is SAQA?

Who is SETA?

What is SDL?

Can my employer claim back the training fee incurred for Eduvet™ training?

What is an Assessment?

How do Assessments happen?

Do I get a certificate for the course?

How do I earn Credits?

What is a Unit Standard?

What is a Credit?

What happens to my Credits if I change jobs or leave the veterinary field of employment?

Expected Time for a course

Do I have to attend physical workshops?

Will my Eduvet™ training be acknowledged in other professional fields?

How do I pay for the course?

Is the cost of the physical workshops included in the monthly debit order?

If my employer does not want to enroll their practice or vet shop in the program, can I enroll as an individual?


 

Who can enroll for Eduvet™ training?
Any receptionist, practice manager or administrative member of any veterinary practice, or any sales assistants involved in any vet shops or veterinary retail outlets, can enroll for training. Each individual has to register their own details in order to get a unique user name and password to access the online training material. This can only happen once your veterinary practice or vetshop has registered by completing the registration form.

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What do I need to do to start?
You and your employer will have to register for the program by completing the registration form.·In order to take one of our online modules, you need to have a computer with a connection to the internet. As some courses are graphics intensive it is not recommended for people still using dial up internet connections, where the connections speed is less than 33K.

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What are the minimum requirements?
The minimum requirement to enrol for the Eduvet™ training is to be able to communicate in English (read and write). You also need to be computer literate as the training will be internet based and your assessment will be done though completion of multiple choice questionnaires on the computer.

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What books do I get with this course?
Material is accessed over the internet which saves the cost of posting books etc. You can print from your course as you go along, should you wish to do so.

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How soon can I start the course?
The first module will be available at the beginning of 2010. In order to prepare for training, you and your employer can register so long by completing and submitting the registration form.

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How does training work?
There are two parts to training. The first part is reading and studying the training material online (i.e. on the internet), by accessing the material through a username and password, which you will receive upon registration. At the end of an assignment, you will have to complete multiple choice questionnaires. If you pass, you can carry on with the next assignment. If you fail, you will have to study the material again and retake the test .The second part of training are physical workshops, which will be presented throughout the country, where you will receive face to face tuition.

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How long will a module take me?
Training is provided in skills development programs or modules. These modules will take anywhere between two and eight weeks to complete, depending on how much you study each week and how quickly you absorb information and complete the assessments. As a guideline, most students will complete the module within two months at a slow, steady pace.

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How long will it take me to complete all the modules toward my certificate?
Depending on your own speed and pace completing all the skills programs is likely to take you two years to complete.

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What happens when I have completed all the modules?
If you have completed all the modules and have attended the compulsory workshops, you will qualify for a formal accredited Certificate in Veterinary Practice Administration. This does not mean that training has ended for you, as Eduvet™ will keep on producing modules on products, which you sell in your practice or vet shop.

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Do I have to take training in chronological order?
Yes, you will have to take the training in chronological order. In future this may change but for now it is a requirement.

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Do I have to take time off from work for training?
It depends on the policy of your employer regarding doing training during working hours at your place of work. Access to the internet is a requirement and you will also have to adhere to your employers’ internet policies. For the physical workshops you are going to have to take time off from work to attend.

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Who is SAQA?
The body responsible for overseeing the development and implementation of the National Qualifications Framework, established in terms of the SAQA Act no. 58 of 1995.

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Who is SETA?
A body responsible for the organisation of education and training programmes within a specific sector.

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What is SDL?
Skills Development Levy. This is a levy payable and collected by the South African Revenue Services (SARS) by employers who pay more than a certain figure of salaries per year.

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Can my employer claim back the training fee incurred for Eduvet™ training?
Yes, your employer will be able to claim back SDL for Eduvet™ training.

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What is an Assessment?
The process of collecting evidence of your work to measure and make judgments about the achievement or non-achievement of specified National Qualifications Framework standards or qualifications.

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How do Assessments happen?
During and after completion of modules, you will have to complete an online multiple choice questionnaire or test called a Skill Assessment Test. After completing it you will immediately see your score. If you pass, you can proceed to the next module. If you don’t pass, you will have to study the material again and re-take the test until you pass. These tests cannot be taken an unlimited number of times and you will have to study material carefully in order to pass after several attempts.

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Do I get a certificate for the course?
Yes, once you have completed the all the modules, we will confirm you have completed all sections of the course and all tests, and will then issue you a certificate by post. This will be a nationally recognised qualification.

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How do I earn Credits?
Every module will have a number of “Unit Standards” assigned to it and each Unit Standard you complete within a module will earn you credits once you have been successfully assessed.

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What is a Unit Standard?
A Unit Standard is a registered statement of desired education and training outcomes and its associated assessment criteria together with administrative and other information as specified in the SAQA regulations.

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What is a Credit?
That value assigned by the SAQA to ten (10) notional hours of learning.

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What happens to my Credits if I change jobs or leave the veterinary field of employment?
Your credits go with you and you can carry on with training at your new employer or, if you work in a different field, apply those credits to another qualification, which recognises the accredited status of those credits towards a similar qualification.

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Expected Time for a course
Each module is designed to take the average student approximately 40 hours of study time.

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Do I have to attend physical workshops?
In order to comply with the accreditation requirements, the attendance of physical workshops is a requirement should you wish to receive the Certificate at the completion of all the compulsory modules.·

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Will my Eduvet™ training be acknowledged in other professional fields?
Your training should be recognised in other professional fields and, if you have not completed all the modules and obtained the certificate, those credits can still be applied to another qualification in another field which has similar requirements.

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How do I pay for the course?
Your employer will have to sign a debit order agreement with us in order for you to participate in training. As long as the debit order is in place you will have access to training material.

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Is the cost of the physical workshops included in the monthly debit order?
No, there will be a separate fee for this training as it depends on the venue, city or town where workshops will be presented, as well as numbers of attendees. You will be notified of costs once a physical training session is going to occur in a venue in your region.

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If my employer does not want to enroll their practice or vet shop in the program, can I enroll as an individual?
No, your employer has to register in order for you to be registered for training. If your employer does not want to register for Eduvet™ training you can send us a special request to·This email address is being protected from spambots. You need JavaScript enabled to view it.·which we will evaluate on merit.

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